The project involves launching a news service website for a health insurance company as part of their brand refresh strategy. The website will serve as a platform to publish relevant healthcare news, insights, and thought leadership articles. The goal is to position the company as a thought leader in the industry and engage both existing customers and the broader public with valuable healthcare content.
Link: https://coverage.bluecrossma.com/
Product Definition and Vision: Collaborated with corporate communications and marketing teams to understand the company's brand refresh objectives and the desired image as a thought leader to define the scope of the news service website, including content categories, target audience, and user experience goals.
Product Roadmap and Strategy: Developed a product roadmap that outlines the website's features, content plan, and launch timeline and aligned the website's strategy with the company's brand messaging and marketing goals to ensure a cohesive user experience.
Cross-Functional Collaboration: Worked closely with content creators, designers, developers, and SEO experts to create a publishing framework. Coordinate regular meetings and feedback sessions to ensure that the website aligns with the company's brand identity and content strategy.
User Experience and Design: Collaborated with UX designers to create an intuitive and engaging user interface that encourages user exploration and interaction with the content and prioritized user-friendly navigation, responsive design, and easy access to relevant articles.
Quality Assurance and Testing: Oversaw the development process and conduct thorough testing to ensure that the website functions seamlessly across devices and browsers and verified that the content is accurate, well-organized, and aligned with the company's messaging.
Training and Rollout: Trained Executives and Content creators on the publishing framework owned support post rollout.
Website won Gold Stevie Award in 2020
Increased subscriber count by 31% by changing UI Design of article pages